• Home
  • News
  • Jubail Island Launches Fully-Fledged Mobile Application to Enhance its Customer Experience

Jubail Island Launches Fully-Fledged Mobile Application to Enhance its Customer Experience

  • The platform will cater various types of users from the general users to visitors, and homeowners
  • Jubail Island’s new mobile application will offer users a wide range of key features where they can access general information, updates and insights on the island, in addition to enabling users to book activities and track bookings
  • The new application will facilitate all processes for property-owners including direct access to property data, making and tracking payments, and raising different types of requests

Jubail Island has announced the launch of its fully-fledged, innovative mobile phone application – the latest addition to Jubail Island’s touch points. The mobile application will further elevate customers’ satisfaction by providing a simplified user experience and an optimised journey.

The launch of the new application will bring more visibility to all type of users by providing them with seamless access to an extensive range of services and essential key features. It will allow users to explore a comprehensive portfolio of leisure activities and property services on Jubail Island through a user-friendly interface.

Engineer Abdulla Saeed Al Shamsi, Operations Corporate Director for Jubail Island, said: “At Jubail Island, the goal is to continuously offer our community of visitors and residents a unique and fully integrated experience. The aim of launching this mobile application is to create a defined central platform, through which all related parties will gain clearer visibility and easy access to different features and offerings in the island. Bringing together the real estate and destination aspects under one umbrella, the platforms will serve as a one-stop-shop for an integrated experience at Jubail Island.”

Users on mobile application and the website can create their own accounts, access community insights and latest updates on the island. Furthermore, the platforms will also enable users to book their preferred activities, track bookings and transactions history, and proceed with online payments in just a few clicks.

The user-centric platforms also offer a wide range of services through which they can book appointments and request a call-back from sales relationship managers, and raise queries and concerns. In addition, property owners will be provided with convenient access to their property data,  documents, and process and track payments.

Fostering a pleasant user journey and to provide a real value to the users, the strategic and innovative platforms have been built by award winning software and creative design thinking engineers.

Jubail Island’s community can now download the Jubail Island application through the Apple Store or Google Play at https://jubailisland.ae/mobile to create their own account, book their favourite activities and stay updated with the island’s latest news, developments and offerings. Alternatively, users can visit www.Jubailisland.ae to access all the available services.


Download our PDF post


Please fill out the form below

Sign in

Forgot password? | Get help 

Forgot password

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.

© Jubai Island. All rights reserved.

Create An Account

Upload new document

Please fill in the form.

Add document
* Maximum size 1MB

Jubail Mangrove Park Rules

Jubail Mangrove Park Rules
This park has access to open water bodies and there are no lifeguards on duty.
The Park is monitored by CCTV 24 hours a day.
Swimming or diving into the water is not permitted.
No pets allowed.
No Littering.
No smoking allowed.
No food or beverages allowed on the boardwalk.
Please do not lean or climb over the railing.
Toys, Skating, the use of scooters and/or bicycles are not permitted in the park.
Respectful clothing must be considered.
All parcels and bags are subject to a security check.
Items displayed, plants, wildlife must not be touched and/or removed.
Please do not sit or place children on the railing.
Children under the age of 18 must be accompanied by an adult at all times during the visit.
Park representatives reserve the right to remove any persons contravening the above or due to unruly or inappropriate behaviour.
Disclaimer: Guests and their visitors or employees enter and use these premises at their own risk. Neither the Owners nor their Representatives or Agents are liable for loss or damage to any guest, visitor, employee or any person’s property, nor for injury or death of any guest, visitor, employee or any person whether such loss or damage to property or injury or death is as a result of the negligence of the Owners and or their Representatives or Agents or not.

For myself and for my heirs, personal representatives and assigns, I hereby:

I agree to assume responsibility for the risk of the activity, whether identified or not. My participation in the activity is purely voluntary. I assume full responsibility for myself for any bodily injury, accident, illness, paralysis, death, loss or damage to personal property and expenses thereof as a result of my participation in the activity.

I confirm and warrant that: I have no medical condition (physical or mental) which would/could impact on my ability to participate in the activities provided; [For female participants] I am not pregnant; I am physically able to participate in the activities provided; I am not taking any herbal or medicinal supplements or prescription drugs that could impact on my ability to participate in activities provided.

I release the organizer, their principals, directors, officers, agents, employees and volunteers, and their insurers, from any and all claims of whatever kind, and from any and all liability for any and all injury or damage (including death) as a result of my participation in the activity.

I agree and consent to the receipt of medical treatment in a medical emergency situation where I may not be capable to consent to such treatment.

The undersigned understands that this agreement does not include participant insurance. The undersigned acknowledges that they either have appropriate insurance or, in its absence, agree to pay all cost of rescue and/or medical services as may be incurred on their behalf.

The undersigned agrees to pay for any or all damages to any equipment or property caused by the undersigned either negligently, willfully, or otherwise

I consent to the use of my and/or any of my dependent’s images for any and all such purposes, including without limitation video, still photographs, publication, and any trade or advertising purposes.

I understand that this release refers to all claim types, including breach of contract, fraud, or any other type of suit and includes losses alleged to be caused by the negligence of the organizer to the fullest extent permitted by law with the exception of Gross Negligence



Your Activity
People of determination
Adults x
Children x
People of determination x
Total (AED)